Contact Us
If you need assistance, feel free to reach out through our contact form. Provide your name, email address, and a brief description of your request, and our team will get back to you promptly.
We aim to reply to all inquiries within one business day. For faster support, you can use our live chat feature or call us directly. Our team is available 24/7 to ensure your questions are addressed without delay.
Corporate Contact Information
casino classic operates under the parent company Apollo Entertainment Limited, legally registered as a Ltd company since 2000.
Headquarters Address
The official corporate headquarters for casino classic is located at:
122 Andrea Debono Street,Naxxar,
Malta
Legal Address
The legal registered address of casino classic corresponds with its headquarters:
122 Andrea Debono Street,Naxxar,
Malta
Communication Channels
For direct communication with casino classic, please use the following official website contact channels:
- Official Website: https://{{DOMAIN_PLACEHOLDER}}
Currently, phone numbers and direct email addresses for customer support are not publicly disclosed. All inquiries should be submitted via the contact form above or through the live chat feature available on the official website.
Licensing and Regulatory Compliance
casino classic holds valid and prolongated licenses for online gaming operations to ensure full regulatory compliance and player protection, including in the Canadian market:
-
Malta Gaming Authority (MGA)
License Number: MGA/B2C/164/2008
Scope: Online gaming operations
Validity: Prolongated through 2025 -
UK Gambling Commission (UKGC)
License Number: 000-038620-R-319310-006
Scope: Online gambling
Validity: Prolongated through 2025 -
Kahnawake Gaming Commission
Scope: Canadian operations
Validity: Prolongated through 2025
These licenses demonstrate casino classic's commitment to adhering to the highest standards of fair and responsible gaming practices as required by jurisdictional laws.
Certifications and Fairness
casino classic undergoes regular independent audits to guarantee fairness and reliability of all games and services provided. The casino holds a fairness certification issued by:
- eCOGRA - an internationally recognized testing agency specializing in online gaming fairness
The fairness certification is renewed annually and prolongated through 2025. Audit reports and certification details are transparently published on the official website to ensure full transparency with players.
Legal Disclaimers and Notices
By contacting casino classic through the contact form or other available channels, you acknowledge and agree to the following:
- Your personal information will be handled in accordance with the casino's Privacy Policy and applicable Canadian data protection laws.
- Response times may vary depending on inquiry complexity; however, the casino endeavors to respond within one business day.
- Communication through the provided channels must not include any unlawful, threatening, defamatory, or inappropriate content.
- casino classic does not provide legal, financial, or professional advice via contact channels. Please consult appropriate experts for such matters.
Customer Support Availability
To provide continuous and reliable support, the casino classic customer support team is available:
- 24 hours a day, 7 days a week, including statutory public holidays applicable in Canada.
Players and visitors are encouraged to use the live chat feature on the official website for the quickest response.
Regional Presence and Jurisdiction
casino classic operates under strict regulations recognized internationally and specifically in Canada. The presence and authorization include:
- Licensed operations and client services throughout Canada.
- Headquarters and licensed operations based in Malta.
- Licensed operations in the United Kingdom.
Regulatory oversight is maintained by the following authorities:
- Malta Gaming Authority
- UK Gambling Commission
- Kahnawake Gaming Commission
This multi-jurisdictional licensing ensures casino classic provides a safe, secure, and legally compliant gaming environment for Canadian players.